Jul-13-2019, 05:18 PM
How did you install it? What OS are you using? Do you have multiple versions of Python installed?
My first guess is that the answer to the last question is yes, and that you installed it for a different version than the one you're trying to use it from.
My first guess is that the answer to the last question is yes, and that you installed it for a different version than the one you're trying to use it from.