Aug-11-2017, 01:25 AM
Hi All,
I have this script that gives me a bunch of errors Please help. Am new to python
I have this script that gives me a bunch of errors Please help. Am new to python
>>>
... def create_zendesk_ticket(self,event_id,event_status):
File "<stdin>", line 2
def create_zendesk_ticket(self,event_id,event_status):
^
IndentationError: unexpected indent
>>> collaborators = self.zbx_evt_recipients(event_id)
File "<stdin>", line 1
collaborators = self.zbx_evt_recipients(event_id)
^
IndentationError: unexpected indent
>>> subject = self.ydata['trigger']['name']
File "<stdin>", line 1
subject = self.ydata['trigger']['name']
^
IndentationError: unexpected indent
>>> #description = '%s\n\nZabbix severity: %s' % (self.ydata['desc'],self.ydata['trigger']['severity'])
... description = self.ydata['desc'].replace('"','')
File "<stdin>", line 2
description = self.ydata['desc'].replace('"','')
^
IndentationError: unexpected indent
>>> priority = 'high' if self.ydata['trigger']['severity'] == 'High' else 'normal'
File "<stdin>", line 1
priority = 'high' if self.ydata['trigger']['severity'] == 'High' else 'normal'
^
IndentationError: unexpected indent
>>> tkt_data = { 'ticket': {
File "<stdin>", line 1
tkt_data = { 'ticket': {
^
IndentationError: unexpected indent
>>> 'subject': subject,
File "<stdin>", line 1
'subject': subject,
^
IndentationError: unexpected indent
>>> 'description': description,
File "<stdin>", line 1
'description': description,
^
IndentationError: unexpected indent
>>> 'collaborators': collaborators,
File "<stdin>", line 1
'collaborators': collaborators,
^
IndentationError: unexpected indent
>>> 'set_tags': ['test'],
File "<stdin>", line 1
'set_tags': ['test'],
^
IndentationError: unexpected indent
>>> 'external_id': event_id,
File "<stdin>", line 1
'external_id': event_id,
^
IndentationError: unexpected indent
>>> 'priority': priority,
File "<stdin>", line 1
'priority': priority,
^
IndentationError: unexpected indent
>>> 'requester_id': self.zd_enduser['id'],
File "<stdin>", line 1
'requester_id': self.zd_enduser['id'],
^
IndentationError: unexpected indent
>>> 'submitter_id': self.zd_enduser['id'],
File "<stdin>", line 1
'submitter_id': self.zd_enduser['id'],
^
IndentationError: unexpected indent
>>> 'organization_id': self.zd_enduser['organization_id'],
File "<stdin>", line 1
'organization_id': self.zd_enduser['organization_id'],
^
IndentationError: unexpected indent
>>> }}
File "<stdin>", line 1
}}
^
IndentationError: unexpected indent
>>> ### Auto-close if status is "OK" and severity is "information"
... if event_status == 'OK' and self.ydata['trigger']['severity'] == 'Information':
File "<stdin>", line 2
if event_status == 'OK' and self.ydata['trigger']['severity'] == 'Information':
^
IndentationError: unexpected indent
>>> tkt_data['ticket']['status'] = 'solved'
File "<stdin>", line 1
tkt_data['ticket']['status'] = 'solved'
^
IndentationError: unexpected indent
>>> tkt_data['ticket']['assignee_id'] = self.zd_user['id']
File "<stdin>", line 1
tkt_data['ticket']['assignee_id'] = self.zd_user['id']
^
IndentationError: unexpected indent
>>>
>>> ### TODO: ADD TKT_ID as acknowledge comment
... tkt_url = self.zd.create_ticket(data=tkt_data)
File "<stdin>", line 2
tkt_url = self.zd.create_ticket(data=tkt_data)
^
IndentationError: unexpected indent
>>> tkt_id = get_id_from_url(tkt_url)
File "<stdin>", line 1
tkt_id = get_id_from_url(tkt_url)
^
IndentationError: unexpected indent
>>> #tkt = self.zd.show_ticket(ticket_id=tkt_id)
... #log.debug('Created ticket with ID %s'%tkt_id)
... #log.debug(json.dumps(tkt,sort_keys=True,indent=2))
... log.info('Created Zendesk ticket ID %s from Zabbix eventid %s' % (tkt_id,event_id))
File "<stdin>", line 4
log.info('Created Zendesk ticket ID %s from Zabbix eventid %s' % (tkt_id,event_id))
^
IndentationError: unexpected indent
>>> #return tkt_id
...
>>>
>>> def update_zendesk_ticket(self,event_id,event_status):
File "<stdin>", line 1
def update_zendesk_ticket(self,event_id,event_status):
^
IndentationError: unexpected indent
>>> if event_status == 'OK':
File "<stdin>", line 1
if event_status == 'OK':
^
IndentationError: unexpected indent
>>> tkt = self.zd.list_all_tickets(external_id=event_id)
File "<stdin>", line 1
tkt = self.zd.list_all_tickets(external_id=event_id)
^
IndentationError: unexpected indent
>>> log.debug(tkt) # json.dumps(tkt,sort_keys=True,indent=2)
File "<stdin>", line 1
log.debug(tkt) # json.dumps(tkt,sort_keys=True,indent=2)
^
IndentationError: unexpected indent
>>> if tkt['count']==1:
File "<stdin>", line 1
if tkt['count']==1:
^
IndentationError: unexpected indent
>>> tkt_id = tkt['tickets'][0]['id']
File "<stdin>", line 1
tkt_id = tkt['tickets'][0]['id']
^
IndentationError: unexpected indent
>>> desc = self.ydata['desc'].replace('"','')
File "<stdin>", line 1
desc = self.ydata['desc'].replace('"','')
^
IndentationError: unexpected indent
>>> #log.info('Update ticket %s' % tkt_id)
... if self.ydata['trigger']['severity'] == 'High':
File "<stdin>", line 2
if self.ydata['trigger']['severity'] == 'High':
^
IndentationError: unexpected indent
>>> tkt_data = {'ticket':{
File "<stdin>", line 1
tkt_data = {'ticket':{
^
IndentationError: unexpected indent
>>> 'comment':{'public':True, 'body': desc}
File "<stdin>", line 1
'comment':{'public':True, 'body': desc}
^
IndentationError: unexpected indent
>>> }}
File "<stdin>", line 1
}}
^
IndentationError: unexpected indent
>>> log.info('Updating ticket %s from Zabbix event %s' % (tkt_id,event_id))
File "<stdin>", line 1
log.info('Updating ticket %s from Zabbix event %s' % (tkt_id,event_id))
^
IndentationError: unexpected indent
>>> else:
File "<stdin>", line 1
else:
^
IndentationError: unexpected indent
>>> tkt_data = {'ticket':{
File "<stdin>", line 1
tkt_data = {'ticket':{
^
IndentationError: unexpected indent
>>> 'status': 'solved',
File "<stdin>", line 1
'status': 'solved',
^
IndentationError: unexpected indent
>>> 'assignee_id': self.zd_user['id'],
File "<stdin>", line 1
'assignee_id': self.zd_user['id'],
^
IndentationError: unexpected indent
>>> 'comment':{
File "<stdin>", line 1
'comment':{
^
IndentationError: unexpected indent
>>> 'public':True,
File "<stdin>", line 1
'public':True,
^
IndentationError: unexpected indent
>>> 'author_id': self.zd_enduser['id'],
File "<stdin>", line 1
'author_id': self.zd_enduser['id'],
^
IndentationError: unexpected indent
>>> 'body': '%s\n(Auto-closed by Zabbix)'%desc
File "<stdin>", line 1
'body': '%s\n(Auto-closed by Zabbix)'%desc
^
IndentationError: unexpected indent
>>> }
File "<stdin>", line 1
}
^
IndentationError: unexpected indent
>>> }}
File "<stdin>", line 1
}}
^
IndentationError: unexpected indent
>>> log.info('Closing Zendesk ticket %s, event id: %s' % (tkt_id,event_id))
File "<stdin>", line 1
log.info('Closing Zendesk ticket %s, event id: %s' % (tkt_id,event_id))
^
IndentationError: unexpected indent
>>>
>>> tkt_up = self.zd.update_ticket(ticket_id=tkt_id,data=tkt_data)
File "<stdin>", line 1
tkt_up = self.zd.update_ticket(ticket_id=tkt_id,data=tkt_data)
^
IndentationError: unexpected indent
>>> #log.debug(json.dumps(tkt_up,sort_keys=True,indent=2))
... return True
File "<stdin>", line 2
return True
^
IndentationError: unexpected indent
>>> return False
File "<stdin>", line 1
return False
^
IndentationError: unexpected indent
>>>
>>>
... def mysql_s
File "<stdin>", line 2
def mysql_s
^
IndentationError: unexpected indent
>>> try:
File "<stdin>", line 1
try:
^
IndentationError: unexpected indent
>>> # Get MySQL connection parameters from zabbix conf file
... with open(self.zabbix_conf) as f:
File "<stdin>", line 2
with open(self.zabbix_conf) as f:
^
IndentationError: unexpected indent
>>> my = dic
File "<stdin>", line 1
my = dic
^
IndentationError: unexpected indent
>>> f.read().split('\n') if ln.
File "<stdin>", line 1
f.read().split('\n') if ln.
^
IndentationError: unexpected indent
>>> self.db = MySQLdb.connect(my['host'], my['user'], my['password'], my['name'])
File "<stdin>", line 1
self.db = MySQLdb.connect(my['host'], my['user'], my['password'], my['name'])
^
IndentationError: unexpected indent
>>> self.mycsr = self.db.cursor()
File "<stdin>", line 1
self.mycsr = self.db.cursor()
^
IndentationError: unexpected indent
>>> except IOError as e:
File "<stdin>", line 1
except IOError as e:
^
IndentationError: unexpected indent
>>> log.error(e)
File "<stdin>", line 1
log.error(e)
^
IndentationError: unexpected indent
>>> return False
File "<stdin>", line 1
return False
^
IndentationError: unexpected indent
>>> except KeyError as e:
File "<stdin>", line 1
except KeyError as e:
^
IndentationError: unexpected indent
>>> log.error('Could not find %s'%e)
File "<stdin>", line 1
log.error('Could not find %s'%e)
^
IndentationError: unexpected indent
>>> return False
File "<stdin>", line 1
return False
^
IndentationError: unexpected indent
>>> else:
File "<stdin>", line 1
else:
^
IndentationError: unexpected indent
>>> return True
File "<stdin>", line 1
return True
^
IndentationError: unexpected indent
>>>
>>>
>>> def get_zendesk_user(self,email):
File "<stdin>", line 1
def get_zendesk_user(self,email):
^
IndentationError: unexpected indent
>>> cache_file = '/tmp/zendesk_user_%s' % email
File "<stdin>", line 1
cache_file = '/tmp/zendesk_user_%s' % email
^
IndentationError: unexpected indent
>>> try:
File "<stdin>", line 1
try:
^
IndentationError: unexpected indent
>>> if time()-path.getmtime(cache_file) > 86400:
File "<stdin>", line 1
if time()-path.getmtime(cache_file) > 86400:
^
IndentationError: unexpected indent
>>> remove(cache_file)
File "<stdin>", line 1
remove(cache_file)
^
IndentationError: unexpected indent
>>> log.debug('Cache file deleted')
File "<stdin>", line 1
log.debug('Cache file deleted')
^
IndentationError: unexpected indent
>>> with open(cache_file, 'r') as f:
File "<stdin>", line 1
with open(cache_file, 'r') as f:
^
IndentationError: unexpected indent
>>> data = yaml.load(f.read())
File "<stdin>", line 1
data = yaml.load(f.read())
^
IndentationError: unexpected indent
>>> except:
File "<stdin>", line 1
except:
^
IndentationError: unexpected indent
>>> data = self.zd.search_user(query='email:%s'%email)['users'][0]
File "<stdin>", line 1
data = self.zd.search_user(query='email:%s'%email)['users'][0]
^
IndentationError: unexpected indent
>>> with open(cache_file, 'w') as f:
File "<stdin>", line 1
with open(cache_file, 'w') as f:
^
IndentationError: unexpected indent
>>> f.write(yaml.dump(data) )
File "<stdin>", line 1
f.write(yaml.dump(data) )
^
IndentationError: unexpected indent
>>>
... return data
File "<stdin>", line 2
return data
^
IndentationError: unexpected indent
>>>
...
>>> def zbx_evt_recipients(self,event_id):
File "<stdin>", line 1
def zbx_evt_recipients(self,event_id):
^
IndentationError: unexpected indent
>>> rows = ['[email protected]']
File "<stdin>", line 1
rows = ['[email protected]']
^
IndentationError: unexpected indent
>>> try:
File "<stdin>", line 1
try:
^
IndentationError: unexpected indent
>>> sql = """SELECT m.sendto mail
File "<stdin>", line 1
sql = """SELECT m.sendto mail
^
IndentationError: unexpected indent
>>> FROM events e,functions f,items i, hosts_groups hg, groups g, users_groups uxg, usrgrp ug, media m
File "<stdin>", line 1
FROM events e,functions f,items i, hosts_groups hg, groups g, users_groups uxg, usrgrp ug, media m
^
SyntaxError: invalid syntax
>>> WHERE e.eventid=%s
File "<stdin>", line 1
WHERE e.eventid=%s
^
SyntaxError: invalid syntax
>>> AND e.object=0
File "<stdin>", line 1
AND e.object=0
^
SyntaxError: invalid syntax
>>> AND e.source=0
File "<stdin>", line 1
AND e.source=0
^
SyntaxError: invalid syntax
>>> AND e.objectid=f.triggerid
File "<stdin>", line 1
AND e.objectid=f.triggerid
^
SyntaxError: invalid syntax
>>> AND f.itemid=i.itemid
File "<stdin>", line 1
AND f.itemid=i.itemid
^
SyntaxError: invalid syntax
>>> AND hg.hostid=i.hostid
File "<stdin>", line 1
AND hg.hostid=i.hostid
^
SyntaxError: invalid syntax
>>> AND ug.usrgrpid=uxg.usrgrpid
File "<stdin>", line 1
AND ug.usrgrpid=uxg.usrgrpid
^
SyntaxError: invalid syntax
>>> AND m.userid=uxg.userid
File "<stdin>", line 1
AND m.userid=uxg.userid
^
SyntaxError: invalid syntax
>>> AND LOWER(g.name)=LOWER(ug.name)
File "<stdin>", line 1
AND LOWER(g.name)=LOWER(ug.name)
^
SyntaxError: invalid syntax
>>> AND hg.groupid=g.groupid;"""
File "<stdin>", line 1
AND hg.groupid=g.groupid;"""
^
SyntaxError: invalid syntax
>>> self.mycsr.execute(sql % event_id)
File "<stdin>", line 1
self.mycsr.execute(sql % event_id)
^
IndentationError: unexpected indent
>>> rows.extend([ r[0] for r in self.mycsr.fetchall() ])
File "<stdin>", line 1
rows.extend([ r[0] for r in self.mycsr.fetchall() ])
^
IndentationError: unexpected indent
>>> return rows
File "<stdin>", line 1
return rows
^
IndentationError: unexpected indent
>>> except:
File "<stdin>", line 1
except:
^
IndentationError: unexpected indent
>>> return rows
File "<stdin>", line 1
return rows
^
IndentationError: unexpected indent
>>>
>>> ### END OF CLASS ###
...
>>> if __name__ == '__main__':
... try:
... exit(z2z())
... except Exception as e:
... log.error(e)