Making the Statistik for Servis Desk

[Rapido026]

Hi to all of you!
I am the new one on this Formum.
I have one question for one project that I want to work on.
I am working my whole life in IT but never as the Software developer and i have one problem to solve. My team needs to do the Statistik each day at 6:00 AM witch give as all information about how many tickets are opened for each customer, how many of them are older then 7 days, how many calls from each customer/company was the day before and stuff like that. We are using more then 7 ticket systems and each day my team has to open each System, count all that information from each Ticket Systems and put them into excel list and send it to the Boss. I will love to find the solution and make a script that can do that for me. To use any of this tickt tools i need to open the web page, log my self in, go to the open tickets and count them each day mwnu, as the first thing in the morning. So these Ticket Systems are web applications. So i started learning python in hope that it can be done some how. If you have any peace of advice or anything that can help me to do this please let me know.
Thank you for your time and I hope you have a great weekend.

[Larz60+]

Take a look at these: https://pypi.org/search/?q=helpdesk

I can't vouch for any as I have not used them, but there are some here that look promising.
Any package on Pypi.org can be installed on your puthon instance, from the command line with pip install packagename.

One caveat, sometimes it's a bit more complicated, but that will usually be addressed in the readme file, or if not, follow the homepage link, and look there (usually on github).