Dec-02-2020, 12:22 AM
I am completely new in TRAC. I was able to install it on my Windows server and the version is 1.4.2
I created a few users using 'session' command. Now I have users with parameters like name e.g. "John Smith", SID like jsmith and email like [email protected]. I create a new ticket and assign it to user e.g. jsmith . This is OK but it's not very friendly for users to remember SID like jsmith
I know that it's possible to provide either SID like jsmith or name like "John Smith" and TRAC will automatically convert it to 'readable' name or even provide the option in drop-down to select the name. I assume it should be plugin that could manage this. Could someone explain/help how to locate and install plugin to handle names?
Thanks
I created a few users using 'session' command. Now I have users with parameters like name e.g. "John Smith", SID like jsmith and email like [email protected]. I create a new ticket and assign it to user e.g. jsmith . This is OK but it's not very friendly for users to remember SID like jsmith
I know that it's possible to provide either SID like jsmith or name like "John Smith" and TRAC will automatically convert it to 'readable' name or even provide the option in drop-down to select the name. I assume it should be plugin that could manage this. Could someone explain/help how to locate and install plugin to handle names?
Thanks