Sep-01-2017, 06:04 PM
This is my first post and I'm very much a beginner.
I have a report of all our trouble tickets.
We convert that report convert it into a csv file.
We then use a python script to parse the file and separate out the errors, and do a count for each unique error.
I would like to separate the errors into specific time frame, (by week, or month) with the dates provided in the report.
What function can I use to look at a given date determine what week the ticket was created and then give a count for all the tickets created that week?
I have a report of all our trouble tickets.
We convert that report convert it into a csv file.
We then use a python script to parse the file and separate out the errors, and do a count for each unique error.
I would like to separate the errors into specific time frame, (by week, or month) with the dates provided in the report.
What function can I use to look at a given date determine what week the ticket was created and then give a count for all the tickets created that week?
my code here